Why CBK’s New Sh10 Billion Core Capital Requirement May Hurt Bank Customers

Why CBK’s New Sh10 Billion Capital Requirement May Hurt Bank Customers

The Central Bank of Kenya (CBK) has introduced new regulations that will considerably impact the banking sector, requiring banks to raise their minimum core capital from Sh1 billion to Sh10 billion by 2029. Under these regulations, banks must reach a minimum capital threshold of Sh3 billion by 2025 as an interim target, before ultimately attaining at least Sh10 billion by 2029.

CBK has identified 24 banks whose current core capital falls below the new threshold, with 12 of them yet to meet even the 2025 interim requirement of Sh3 billion. These include:

  • Habib Bank AG Zurich: Sh2.9 billion
  • Premier Bank Kenya: Sh2.8 billion
  • Commercial International Bank: Sh2.7 billion
  • M-Oriental Bank: Sh2.6 billion
  • Paramount Bank: Sh2.5 billion
  • Credit Bank: Sh2.5 billion
  • Development Bank of Kenya: Sh2.1 billion
  • Middle East Bank Kenya: Sh2 billion
  • UBA Kenya Bank: Sh1.7 billion
  • HFC Ltd: Sh1.7 billion
  • Access Bank Kenya: Sh1.3 billion
  • Consolidated Bank of Kenya: Negative core capital of Sh0.68 billion

Read: 24 Banks in Kenya at Risk of Closure Amid Proposed Core Capital Increase

Potential Negative Effects on Bank Customers

1. Higher Interest Rates and Reduced Loan Availability
To raise additional capital, banks may pass on costs to consumers by increasing interest rates on loans. This could make borrowing more expensive, particularly for individuals and small businesses. Additionally, banks may become more conservative with lending, imposing stricter criteria for loan approvals. Customers who rely on credit facilities for business expansion or personal needs may find it more challenging to secure funding.

    Read: Banks that Fail to Lower Lending Rates will Face Penalties, CBK Announces

    2. Increased Service Fees
    Banks may introduce or raise charges on various banking services as a means of generating additional revenue. Customers may see higher fees on account maintenance, ATM withdrawals, money transfers, and transaction processing. These increased costs could place an additional burden on low-income and middle-income consumers who rely on affordable banking services.

    3. Branch Closures and Reduced Services
    Smaller banks that struggle to meet the new capital requirements might resort to cutting operational costs by closing branches, particularly in rural and underserved areas. This could reduce accessibility to banking services, forcing customers to travel long distances to access financial services. Additionally, some banks may scale down customer service operations, leading to longer wait times and reduced responsiveness to customer inquiries.

    4. Mergers and Acquisitions Leading to Service Disruptions
    As banks seek to comply with the core capital requirement, some may merge or be acquired by larger institutions. While this can create stronger financial entities, it may also lead to disruptions for customers. Account holders may experience changes in their banking relationships, such as modifications to product offerings, altered banking policies, and possible shifts in branch locations. This transition could be inconvenient, especially for customers accustomed to specific banking services and systems.

    5. Decline in Customer Service Quality
    Banks may redirect their focus and resources towards meeting the regulatory requirements, potentially neglecting customer service improvements. This shift could result in reduced investments in digital banking innovations, fewer support staff, and slower response times for customer queries. Over time, this may erode customer satisfaction and trust in the banking system.

    6. Changes in Product Offerings
    Some banks may discontinue less profitable financial products, such as specialized savings accounts, affordable loan packages, and microfinance services. Conversely, they may introduce new high-fee products aimed at attracting more capital. Customers who depend on specific banking products may find fewer options available, limiting their financial choices.

    7. Impact on Banking Stability and Confidence
    While higher capitalization enhances bank stability, the uncertainty surrounding smaller banks’ ability to meet the requirement could lead to customer anxiety. If customers perceive a bank as financially unstable, they may withdraw their deposits, further straining the bank’s liquidity.