How to Dispute Wrong Information on Your CRB Report
Credit Reference Bureaus (CRBs) in Kenya (TransUnion, Metropol, and Creditinfo) collect and maintain detailed records of your credit history, including loan applications, repayment patterns, and any defaults. This information forms your CRB report in Kenya, which lenders, employers, and financial institutions use to determine your reliability when it comes to borrowing and repayment. Errors such […]
Recovering Financially After Defaulting on a Loan
Defaulting on a loan in Kenya can feel overwhelming, but recovery is entirely possible with the right approach. When a borrower fails to make repayments for more than 90 days, lenders classify the account as non-performing and report it to Credit Reference Bureaus (CRBs) such as Metropol, TransUnion, or Creditinfo. Once listed, your access to […]
TONY ELUMELU STRENGTHENS PARTNERSHIP WITH KENYA FOR INFRASTRUCTURE AND ECONOMIC GROWTH
12th November, 2025 Nairobi, Kenya – United Bank for Africa (UBA) Group Chairman and Founder of the Tony Elumelu Foundation, Tony O. Elumelu CFR, concluded a successful working visit to Kenya with a high-level meeting with the President of the Kenya, His Excellency William Samoei Ruto. The Chairman was accompanied by the Executive Director/CEO, UBA […]
The Seven Laws and Policies Holding Up Kenya’s Sh96.9B World Bank Loan
The release of Kenya’s Sh96.9B World Bank loan has been frozen pending the enactment of seven key laws and four policy actions, raising concerns over the country’s fiscal planning for the 2025/26 financial year. The halt comes under a three-year Development Policy Operation (DPO) agreement signed in June 2024, following an initial Sh155 billion ($1.2 […]
What Happens to a Bank Loan When the Borrower Dies
The death of a borrower does not erase a bank loan, it only shifts the responsibility for repayment to the deceased’s estate. Under Kenyan law, all outstanding debts must be settled before the estate can be distributed to heirs or beneficiaries. This rule ensures that banks and other creditors recover their dues and that the […]
Will Kenya Move to Real-Time Credit Scoring?
More than 8 million Kenyans apply for digital loans every month, yet most decisions still depend on static credit reports updated weeks apart. That gap is pushing Kenya’s lenders toward a new frontier, the real-time credit scoring, a model that uses live data, artificial intelligence (AI), and machine learning to assess borrowers instantly. Unlike traditional […]
Are Unsecured Personal Loans More Affordable than Salary Advance Loans?
The number of Kenyans taking out unsecured personal loans and salary advance loans has grown from 7.5 million in 2019 to 11.4 million in 2023, highlighting the growing reliance on short- and medium-term credit. Salary advance loans have led this surge, with one bank reporting that its customers borrowed KSh 51.7 billion in the nine […]
Common Credit Mistakes to Avoid in Kenya
Access to credit through mobile apps like M-Shwari, Tala, and Branch, alongside traditional banks, has transformed financial inclusion in Kenya. Despite this, nearly a million Kenyans were listed as defaulters by Credit Reference Bureaus (CRBs) in 2024. Poor credit decisions can trap individuals in debt cycles, inflate interest rates, and hinder future borrowing. Avoiding common […]
What to Do After Being Blacklisted by a Loan App in Kenya
Being blacklisted by a loan app in Kenya often comes as a shock to many borrowers, especially those unaware of how Credit Reference Bureaus (CRBs) operate. When a digital lender flags your defaulted loan, your details are reported to one or more of Kenya’s three licensed CRBs—TransUnion, Metropol, or Creditinfo. This listing marks you as […]
Frequent Mistakes That Lead to CRB Blacklisting in Kenya
The Credit Reference Bureau (CRB) in Kenya plays a crucial role in the country’s financial system by tracking the credit history of individuals and businesses. A CRB listing provides lenders with insight into a borrower’s repayment behavior. However, when someone fails to repay loans or defaults on credit obligations, they risk being negatively listed, a […]