KCB Bank Kenya has partnered with Carrefour Kenya and Mastercard to introduce the Carrefour Prepaid Card, a payment solution designed to help customers better plan, manage and control their grocery spending while accessing exclusive shopping rewards.
The prepaid card enables customers to set grocery budgets, allocate funds for household essentials and monitor their spending. It also offers access to Carrefour discounts, cashback offers and rewards, while allowing users to reload the card using any bank card from anywhere in the world to support family members or other beneficiaries.
Card Designed to Support Household Budgeting
The Carrefour Prepaid Card is intended to simplify grocery shopping by providing customers with a dedicated payment solution for everyday household purchases. Customers can use the card for in-store payments at Carrefour outlets as well as online grocery transactions.
Speaking during the launch, Christophe Orcet, Regional Director – East Africa at Majid Al Futtaim Retail, said the initiative is aimed at making grocery shopping more predictable and convenient.
“Helping our customers shop smarter means giving them simple, predictable tools for managing everyday essentials. The Carrefour Prepaid Card allows customers to plan their grocery spending, stay in control, and manage household budgets with confidence, while enjoying the convenience of card payments. This is part of Carrefour Kenya’s broader commitment to making everyday shopping simpler and delivering greater value to our customers.”
KCB Highlights Digital Payment Benefits
KCB Bank Kenya said the collaboration with Mastercard expands its portfolio of customer-focused payment solutions while reducing reliance on cash.
John Wagacha, Head of FMCG at KCB Corporate Banking Division, said the prepaid card is designed to offer convenience, continuous customer support and spending management features.
“At KCB Bank Kenya, collaborations are key to delivering innovative solutions that meet our customers’ evolving needs. Through this partnership with Mastercard, we are offering a payment solution that reduces reliance on cash. The card is easy to use, supported by 24/7 customer service, and available across all Carrefour stores, while offering features that enable better planning and day-to-day spending management.”
How Customers Can Get and Load the Carrefour Prepaid Card
Customers can acquire and begin using the prepaid card through the following process:
- Collect a physical Carrefour Prepaid Card from any KCB Bank branch.
- Load funds instantly using the KCB Mobile App or by dialing *522#.
- Deposit money through M-Pesa Paybill 522522 by entering the 16-digit prepaid card number as the account number.
- Use the card for contactless payments at Carrefour checkout terminals or for online grocery purchases.
Carrefour MyCLUB Loyalty Rewards
The prepaid card is integrated with the Carrefour MyCLUB loyalty programme through the MAF Carrefour Kenya App, allowing customers to accumulate and redeem loyalty points on qualifying purchases.
Customers earn 2.5 MyCLUB loyalty points for every KSh 100 spent on general purchases. Carrefour also offers bonus point campaigns on selected products and promotional periods where shoppers can earn double reward points.
Accumulated loyalty points can be redeemed directly at Carrefour checkout counters once the required redemption threshold has been reached. Points remain valid for one year from the date they are credited to a customer’s account.
Transaction Fees
The Carrefour Prepaid Card includes the following fees:
Jefferson Wachira is a writer at Africa Digest News, specializing in banking and finance trends, and their impact on African economies.